Emergency and storm repairs

What to do first

If it is safe, move belongings away from the drip, catch water in a loft where you can, and stay off the roof. Photographs from the ground — missing tiles, a lifted flat-roof edge, a branch through a covering — are useful when you call or message. The number is 07712 442155, and the same number works on WhatsApp.

Making the roof weatherproof

The first visit is about safety and a temporary or holding covering where it is needed: securing loose tiles, covering a hole, weighting or dressing a lifted membrane, and stopping a leak from running through the house overnight. That is not always the same as the finished repair, especially if the weather is still poor or parts have to be ordered.

After the storm has passed

Once the roof is stable we can see the wider damage: ridge tiles that have shifted, a fascia that has been pulled, a valley that has been overloaded, or a neighbouring tree that will keep causing trouble. A lasting quote follows that look, not only the first hole that was covered.

Insurance work

If you are claiming on buildings insurance, you will usually need photographs, a clear description of the damage and a quotation. We can provide a written scope for the work we would carry out. We do not give advice on your policy, and we will not invent a loss-adjuster process that we cannot see.